A Question of Ecosystem Viability

Two major rumors in the last week have me thinking about ecosystem viability and what it means for tablet PCs in the next year or two. The first rumor was a potential game changer as a video surfaced (via CrackBerry) of a Playbook demo in which an RIM representative can be overheard saying the PlayBook will support Android Apps. It’s not the first rumor of this sort, but it’s the first one to come directly from RIM (even unconfirmed).

The other rumor is that Microsoft’s newest operating system – Windows 8 – won’t be ready for tablet integration until the second half of 2012. With recent rumors pinning the development of Windows 8 around build 3 and a beta likely to be released this summer, the timing seems about right (though possibly a bit earlier in 2012 than some people think). That’s a long time to wait to get into a market that is starting to boom as we speak.

Both rumors (and the reaction of writers to them) point to one thing – the market can only support so many development ecosystems. It’s not so much about the people who buy these devices. If the Apps and hardware are there, people will buy any number of different operating systems.

That’s not the problem. The problem is that when there are too many options, developers tend to shift resources to those platforms that are the most profitable – in this case iOS and Android. RIM seems to be at least contemplating that as they don’t deny rumors of Android support on the Playbook. And while this is a great way to drive sales, it will probably further deflate the Playbook development community. Why would a developer produce two apps – one for Android and one for Playbook – when they could just as easily create only an Android app?

On the other side of the coin, Microsoft is still playing catch up, and unfortunately they are doing it slowly. It’s sad to see a company that was so much at the front end of tablet PC development fall so far behind the curve. By the time they release their first tablet specific OS, if Windows 8 is tablet specific, the iPad will have been on the market for two full years with a third generation device just having launched (if it follows Apple’s normal development cycle).

Android will have had a full year to propagate on new tablets and there will be at least two other major players on the market in the Playbook and HP’s WebOS. If Windows 8 was released right now, it would be a little late to the party. By 2012, the party might be moved somewhere else entirely.

This is a new age of ecosystem sales. People don’t just buy devices – they buy the experience those devices offer. And the more people buy into the iOS and Android experiences, the less likely any of them will shift to a new model, especially developers who make so much money with the current offerings.

• Of course, things can change. We don’t know what Windows 8 for tablets will look like. Deep integration with a desktop, advanced handwriting support, a centralized app store, actual ARM support for longer battery life – these are all features that could help Microsoft’s new offering succeed. But, will it be too little too late? That remains to be seen. 

Mass Market or Niche Specific - What a Tablet Needs to Succeed

I’ve said it before and I’ll say it again – 2011 is going to be an interesting year. No one really knows where the tablet market is likely to take us and as a result, a lot of people are trying to guess. Just the other day, NDP Group threw out one of the biggest numbers I’ve seen yet – an estimate of more than 242 million tablets by 2015. Do I think it’s possible? Absolutely. Do we know for sure that it will happen? Not quite. And yet, part of the fun right now is trying to determine exactly where this tsunami of new technology will take us.

Will Apple dominate for years to come as they did in the portable music player niche? Or will then become one of many high profile players in the market as they did with their iPhone? Will Motorola make a strong debut at the end of the month despite a $799 price point on the Xoom? Or will then struggle to get a foothold against a less expensive, more ubiquitous device in the Apple iPad?

Right now, a lot of analysts are worried about pinpointing who can compete directly with the iPad. Maybe there isn’t a direct iPad competitor, but do we really need one anyways? The iPad fulfils a niche need. Despite its incredible sales numbers in 2010, the device cannot replace a desktop or laptop computer for heavy users. In fact, like many Apple products, the iPad is designed to provide the creature comforts of computing in a sleek, well-constructed frame. It is attractive, it is easy, and it has a LOT of Apps and media.

Other devices do not yet have these features, but that may be okay because in a market that is currently hurdling toward the future, the next big question should probably be “who can deliver the best device in each niche?” not who can provide another mass market device.  

Companies thrive and customers win when the focus is taken away from trying to please the most possible customers instead of playing to strengths and developing a device that does specific things very well. And while devices like the Xoom and TouchPad look incredibly attractive, their success hinges largely on the ability of retailers and the manufacturer to market toward a tech-savvy niche of users who want more power in their devices.

How to Establish a Niche in a Growing Market

I don’t think no one stands a chance as a mass market manufacturer. There will surely be at least two or three very strong devices in the next two years that rise to the top of the field for Android and Windows tablet computing. But, as the tablet market moves forward, I think we will also see a strong shift in focus toward creating niche devices that serve more specific needs.

Even Apple has done this in the past with their Mac OS as Windows took and held a huge lead in the home operating system market. If you cannot be the biggest fish in your pond, find a smaller pond. Apple did that with schools and creative professionals.

And right now, I’m as excited to see what manufacturers do with medical devices and enterprise integration on tablets as I am to see what the next mass market entertainment-focused tablet can pull off. Convertible tablets, 3D based tablets and many more are drumming up interest right now and it’s a good thing. The more companies are willing to seek a specific niche in which they can excel, the more varied and advanced tablet technology is likely to get.

But for now, we are likely to see things shake out a bit between companies like Motorola, HP, LG, and Asus. Apple may have taken the crown in 2010 for mass market device of choice, but there are a lot of alternatives in 2011 hoping to give them a run for their money. 

Possible Component Issues in 2011?

This year is shaping up to be a banner year for tablet makers with estimates pegged between 30 and 60 million devices being shipped this year. That’s a lot of tablets – almost 15% of the total PC market right now and growing rapidly, but as we all know, these devices don’t necessarily use the same components as a lot of traditional devices. Along with bloggers and pundits weighing in, many market analysts have added their opinion to the fray – some even downgrading shipment expectations due to potential shortages.

We already saw shortages to some degree in 2010 with some areas not getting iPad access nearly as quickly or in as great a number as the demand might signal. Other gadgets contributed to this shortage as Asian supplies of the components in LED backlights were stretched to the limit. So, it’s no surprise to anyone involved with the market that there may be a squeeze in 2011 as dozens of new manufacturers enter the market and attempt to shore up components.

Apple probably won’t hurt. This is a company notorious for measuring and quickly responding to demand for their products. Even when shortages have hit the Cupertino based tech giant, they have responded quickly. What really remains to be seen is how the other companies can respond to the heightened demand. Many companies need to buy components and that means getting orders in early without taking on too much financial burden before a product goes to market.

What this probably means is that most of the companies out there with big names and sure demand like Samsung with their Galaxy Tab and Motorola with their forthcoming Xoom will be fine. However, smaller companies who want to get into the market without over investing will likely produce a limited amount of initial stock. That could mean that if a device breaks through and becomes extremely popular that it will be faced with inevitable supply problems.

It will be interesting to see what all of these means for an industry that is already in upheaval mode right now. Will we see new players who were smart about their component orders and big companies fail because they didn’t think ahead? Or will everyone simply have trouble finding their next device this year? 

And the Numbers Are In...

Just yesterday, IDC released numbers for Q3 sales of tablets around the globe. As expected, those numbers were very good and as expected, a good percentage of them were iPads. Specifically, the numbers show that Apple made up nearly 90% of all tablets sold in the quarter with 4.2 million sales (of 4.8 million total shipments).

Of course, that’s the not the number I’m most interested in. The final numbers for total shipments in 2010 is expected to be roughly 17 million (once Q4 numbers are finalized) and a lot of those will be iPads for sure (though the Galaxy Tab made a nice run at the end of last year). But, it’s the prognostication for 2011 and 2012 that really draws my attention. IDC has pegged the 2011 market to be somewhere in the vicinity of 44 million tablets with 2012 expected to sell more than 70 million.

Of course, no one company could maintain numbers like that alone. Just like with the smartphone market which saw a huge surge in popularity with the iPhone, but ultimately gained most after Android was released, the tablet market looks ready to explode on the precipice of a widespread Android 3.0 rush.

It’s not just Android and manufacturers like Motorola and Asus that are pushing the market, however. Yes, Apple will have a new iPad available soon – probably in April – and it will likely sport at least 80% of the upgrades that Apple’s customer base has been driving for (the usual almost everything upgrade). But, there are also newcomers slated to hit the market soon, including RIM with their Playbook, HP with WebOS, and the newest versions of MeeGo. Windows tablets are still a tossup with third party extension being absolutely necessary at this point to drive any kind of innovation in those devices, but even so, by the time 2012 rolls around, we might be looking at the first Windows 8 tablets.

It’s amazing to see the growth we’ve seen in only the last 9 months. A year ago we were prognosticating that the tablet market might take off any time and Apple’s new device seemed like a tossup – it could be popular…or it could be a flop. And yet, with the iPad wedging open a new market and millions of consumers turning their attention to this burgeoning market, we are getting ready to enter a completely new era in mobile technology and personal devices.

I’m interested to see where it leads us – not just in sales numbers (these companies could sell anything), but in the actual real world uses of those products. How will they impact our lives in the two or three years to come and how will they affect the way business gets done? Those are the questions I am most excited to have answered.